Privacy Policy

Steam Multimedia takes your privacy very seriously and we are committed to the protection of any personal information submitted to us through the use of our website. This privacy policy outlines what information we collect, how we collect it, the purpose of collecting this information, how this information is used, and who this information is disclosed to. All services and content on our website(s), including this privacy policy, are subject to change without notice. You should regularly check this privacy policy for updates and/or any time you submit information to Steam Multimedia.

Steam Multimedia treats your personal information as private and confidential except where disclosure is made at your request, with your consent, or where Steam Multimedia is required by law to disclose. Steam Multimedia uses your information in compliance with the Data Protection Act 1998 and we only hold your information for as long as legally required.

What information does Steam Multimedia collect?

In conjunction with the use of our website(s), Steam Multimedia may collect any of the following information:

• IP address
• Geographical location
• Browser information
• Information about your computer
• Use of our website(s)
• Referring site
• Time on site
• Pages visited

Steam Multimedia may also collect any information submitted to us in conjunction with the use of any website features such as Contact Forms or Shopping Carts, including information submitted to Steam Multimedia during website registration or subscription to any on-line of off-line services offer by Steam Multimedia.

How does Steam Multimedia collect my information?

Steam Multimedia may use Cookies as part of the website. Cookies are small text files sent by a server to a Web client (usually a browser) and then sent back unchanged by the client each time it accesses that server. Cookies are used for authenticating, session tracking (state maintenance), and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts.

Steam Multimedia may use Session Cookies to keep track of you while you are using the website. Session Cookies are temporary files that are automatically deleted when your session ends. Steam Multimedia may also use Persistent Cookies to recognise you over multiple sessions which remain on your computer until they are removed either by being deleted or when the Cookies reach an expiration date. Any advertisers featuring adverts on Steam Multimedia's website(s) may place their own cookies on your machine.

Steam Multimedia may also use Google Analytics as part of its website. Google Analytics is a free service offered by Google that gathers and generates various statistics regarding use of the website. Steam Multimedia takes no responsibility for the information gathered by Google and Steam Multimedia recommends you read Google’s privacy policy.

How does Steam Multimedia use my information?

The personal information Steam Multimedia collects about you may be used for multiple reasons, included but not limited to the following list:

• Website administration purposes such as tracking page visits, page loads, bandwidth use and notification (i.e. service confirmation emails) amongst others.
• Use your information to efficiently dealing with your enquiries and/or complaints in regard to Steam Multimedia's website(s).
• Tailoring your website experience by providing personalised content and services you have signed up for.
• To deliver any goods, products or services purchased through the use of Steam Multimedias website(s) and any such related paperwork.
• To communicate with you regarding Steam Multimedia's website(s) and any related general notifications such as status updates.
• In cases where your express permission is given, we will use your information to contact you for purposes of marketing Steam Multimedia's website(s) or any carefully considered third parties that may be of interest.

Who does Steam Multimedia disclose my information to?

The information Steam Multimedia collects about you is never disclosed to any third party without your express permission unless Steam Multimedia is bound by law to disclose.

Does Steam Multimedia transfer my data internationally?

Personal information submitted to Steam Multimedia may be stored and transferred between countries whose copyright laws are not as protective as the EU. By using the website(s) and providing your information to us you agreed to any such international data transfer and/or storage.

How does Steam Multimedia secure my personal information?

Steam Multimedia takes your security and privacy very seriously and as such we take all reasonable technical precautions to prevent any misuse or loss of your data. All personal information is stored on our secure servers and transactions made using Steam Multimedia's websites are encrypted using SSL technology. However, given the nature of the Internet, Steam Multimedia cannot guarantee the security of any data sent over the internet.

You are solely responsible for the security of any usernames and passwords assigned to you and used in conjunction with Steam Multimedia's website(s). Steam Multimedia will never ask you for your password through any means of communication and any attempts should be treated as suspicious and should be reported immediately to Steam Multimedia.

What information does Steam Multimedia hold about me?

The Data Protections Act 1998 gives you the right to request copies of any personal information Steam Multimedia holds about you and to have any inaccuracies in that information corrected. Steam Multimedia charges a £10 administrative fee for this service and we require 2 photographic proofs of identity. Steam Multimedia uses all reasonable efforts to correct, supply and/or delete your personal information. You have the right to order Steam Multimedia to remove you from any and all marketing communications at no charge.

What about third party and/or external websites?

Steam Multimedia's website(s) may contain links to website(s) owned and operated by third parties. The websites are not part of Steam Multimedia's website and have their own privacy policies which we advise you read whilst using any third party websites. Steam Multimedia accepts no liability or responsibility for the privacy policies of third party websites.

How do I contact Steam Multimedia regarding this privacy policy?

You can contact us using email at info@steammultimedia.com or via post at Studio 340, 111 West George Street, Glasgow, Scotland, G2 1QX or Call 0845 683 6638.